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Fall 2024: Top Five Digital Health Themes Through Akinox’s Lens

This fall, Canadian digital health events showcased key themes shaping the future of healthcare. Akinox participated in conversations tackling challenges in primary care access, interoperability, automation, and patient-centered innovation. These discussions reinforced our commitment to developing solutions that empower healthcare providers and improve patient outcomes.

From Toronto to Quebec City, these events showcased the momentum building in digital health—and the opportunities to make a real impact:

They revealed five key themes that resonated with our teams, offering a glimpse into where healthcare is headed and how Akinox is stepping up to tackle these challenges. Let’s dive in!

1. Bridging Gaps in Primary Care Access Through Innovation

Innovation IconOne of the most pressing challenges discussed was the gap in access to primary care. Millions of Canadians are unattached to primary care providers, leaving them without consistent healthcare guidance. Navigating a complex healthcare system remains a significant barrier, but technology offers scalable solutions to increase access, helping citizens connect to the right services at the right time.

Our Perspective:
Akinox is at the forefront of addressing this challenge with innovative, scalable provincial solutions, such as the Primary Care Access Point (GAP) in Quebec. This collaboration with the Ministry of Health and Social Services (MSSS) demonstrates a shared commitment to enhancing access to effective and timely healthcare services. By leveraging our expertise in care flow technology, we ensure patients are seamlessly connected with care providers. This approach reduces barriers, improves access, and supports the growing demand for patient-centered healthcare innovation.

2. Automation and AI: Revolutionizing Patient-Centered Care

Automation and AI IconAutomation and artificial intelligence (AI) emerged as critical tools for improving healthcare efficiency, reducing clinician burnout, and enhancing patient engagement. AI-powered automation, in particular, provides actionable insights, optimizes workflows, and supports resource allocation, enabling better decision-making for clinicians and administrators alike.

Our Perspective:
Akinox actively collaborates with partners to integrate AI-driven automation into our platforms. These tools streamline administrative tasks, enhance clinical workflows, and deliver predictive analytics to anticipate patient needs. By adopting automation, we aim to create resilient healthcare systems that are equipped for current and future challenges.

3. Breaking Down Silos with Interoperability

Interoperability IconInteroperable systems that enable seamless data exchange were a recurring theme across all events. Connected care relies on interoperability to enhance coordination between providers, improve patient experiences, and unlock the value of healthcare data. Notably, Canada Health Infoway’s leadership in advancing the pan-Canadian interoperability road map was highlighted as pivotal in building consensus and driving progress.

Our Perspective:
Interoperability is foundational to achieving connected care. At Akinox, we are dedicated to building systems that break down silos and enable seamless data sharing across all stages of the patient journey. Through participation in initiatives like the Infoway Industry Interoperability Collaborative, we contribute to the adoption of national standards and drive innovation in connected care solutions.

4. Collaborative Partnerships Fuel Healthcare Innovation

Collaborative Partnerships IconCollaboration across sectors, including public-private partnerships and interdisciplinary approaches, is essential for advancing digital health. These events emphasized the importance of engaging diverse stakeholders—policymakers, clinicians, and patients—to co-create impactful solutions.

Our Perspective:
Collaboration is at the heart of Akinox’s approach to healthcare transformation. By aligning technology innovation with the needs of healthcare providers and patients, we foster sustainable partnerships that drive meaningful change. Our commitment to co-creation ensures that our solutions address real-world challenges effectively. 

An excellent example of this commitment was the enthusiasm sparked by the workshop presented by the Ministry of Health and Social Services (MSSS) and CO-PSV, our partners in the Virtual Care Platform, at the Informatique Santé Symposium. The session, coupled with the live demonstration at the booth, highlighted how collaboration in such a transformative project is delivering tangible results. With its robust features and adaptability across diverse clinical domains, the Virtual Care Platform stands as a testament to the power of innovation in addressing the evolving needs of the healthcare network and shaping its future.

5. Placing Patients at the Center of Healthcare Innovation

Patient-centered IconPatient-centered care was a recurring theme, emphasizing the importance of designing technologies and processes that prioritize the patient’s journey. Exceptional speakers and patient partners shared insights on the transformative value of involving patients in every stage of healthcare innovation.

Our Perspective:
At Akinox, patient-centered care isn’t just a philosophy—it’s our benchmark for success. We actively collaborate with patient partners to guide product design and development, ensuring our solutions address real-world needs. By integrating patient feedback, we enhance care delivery, improve outcomes, and prioritize a seamless patient experience. Keeping patients and their experiences at the forefront of healthcare innovation is fundamental to what we do.


Akinox’s Commitment Moving Forward

These themes highlight the evolving landscape of digital health and closely align with Akinox’s mission to empower healthcare providers and deliver better outcomes for patients. From bridging gaps in primary care access to advancing interoperability, automation, and patient-centered innovation, we are committed to driving meaningful change in healthcare.

As digital health continues to evolve, Akinox remains at the forefront, creating scalable, innovative solutions that meet the needs of today and anticipate the challenges of tomorrow.


Want to continue the conversation? Connect with our experts to learn more about how Akinox is transforming digital health across Canada.